My issue was a bag which was overweight. A single woman held saying I could only consider 50 lbs, even when I instructed her I was joyful to pay for overage fees. This other woman was not far too helpful. Nonetheless, Nina Kong went genuinely from her method to help me… contacting for info, hunting points up…she even helped me move the bag to a secure site though I went through it to view if I could rearrange and pull some fat out.
The 9/15/fifteen, it is going to get some time to generally be forgotten. Beginning with One more delay in our flight, which theoretically would leave Orlando 19: 40h, and following hrs of hold off, yet again as a consequence of issues with the aircraft, the commander warned us that maybe the aircraft wouldn't take off as a consequence of attainable structural trouble Along with the baggage door in the aircraft along with the doorway was opened to Anyone who needed to go away the plane.
Me and my spouse had to experience a maintenance problem in the airport, traveling from JFK to MIA (AA2299),on account of which we had to change the flight .Soon after explaining The difficulty to the pink jacket AA staff, the flight was changed, and we had been guaranteed to be seated within the firstclass as we were speculated to on the first flight (my wife is intensely Expecting).
The girl who was assisting me having a wheel chair had no knowledge of the DWF airport alone. When she could not just take me to your boarding gate she still left me on the way in which.
Despite what occurred on this event, we hope you are going to proceed to select American Airlines in your vacation requires. We'll work flat out to make certain you receive the service you expect and ought to have.
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I have also written about my baggage currently being scraped up and broken…. I truly feel just as if I am thanks some payment, in addition to a refund of $fifty for my travel…. I am a patient Woman, but I do hope another person contacts me before long relating to this….
i procured a ticket #TMRYPL on jan one 2016 departing bflo ny to melbourne, fla, i was not able to use the ticket and had dr. note to substantiate when calling a single of your agents i was advised though the credit rating is fo r130.
My wife And that i flew on AA266 Feb 5 from Lihue to L.A. We experienced paid out for bulk head seats (8A,8B). We were given 12A and 12B as an alternative. The desk mentioned it absolutely was to stability the plane for takeoff as a result of vacant seats and that we'd be returned to 8A and 8B inside the air.
I have put in hrs to the telephone looking to untangle a error created in building reservations with American Airways on the internet. After dealing with the entire measures in reserving a flight for my spouse and children of three (Brian, Marcela & Lorenzo Hawk) and introducing my credit card no. to buy the 3 flights, I did not get yourself a confirmation, but a window on my monitor Having said that “This website page cannot be exhibitedâ€. I took that to imply which the transaction didn't experience, so I started all yet again with another vacation agency.
Make sure you tell me how This may be resolved. I do enter the correct precheck quantity to the reservation kind and The client service agent has also Verify it. This doesn't use excellent relations having a client who flies eight to 10 instances a 12 months.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I put my bag within the overhead. It was an uncomfortable instant for me and I frankly did under no circumstances enjoy this flight attendant’s really loud and arrogant Frame of mind.
Talking with the American Airways representative is usually a challenge. Did you go through the similar problem or was you encounter improved that a lot of. Share your views with us.
I want to comment on how terrible your flight and buyer service was today. Flight 4425 was suppose to go away at five pm from DC and get to Atlanta. We didn’t choose off from DC until finally six:twenty pm. We were instructed it was likely you can try this out to be a 10 moment hold off but we under no circumstances boarded the plane until eventually way afterwards. Then the pilot explained there was no hold off In spite of remaining delayed forty five minutes and afterwards had us sit on the runway for over 35 minutes. I recognize you don't have any Regulate more than the turbulence we skilled but we arrived in ATL they usually didn’t Use a terminal for us to unboard.